FAQ Category: How Utmost Care Works

What tasks will my carer carry out?
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- March 31, 2022
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It is up to you to discuss with your carer which tasks you would...

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What areas of the UK do you...
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We cover all of the United Kingdom of Scotland, England, Wales and Northern Ireland. We...

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What if I change my care package?
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- March 31, 2022
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If you decide that you need to change your care package, you...

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Do I have to pay for a...
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- March 31, 2022
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Yes, you are obliged to pay for any care that has been...

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What happens if I am not happy...
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- March 31, 2022
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The selection of the best carer for you is a very personal decision. Like any...

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How do I search for care workers...
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- March 31, 2022
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Enter the postcode where care is required in our search bar and select the...

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Can I hire more than one carer...
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- March 31, 2022
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Yes, you can either search and message multiple carers or create a job ad advertising for multiple carers. You can then interview the carers and...

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What If there are no carers in...
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- March 31, 2022
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We are approving carers from across the UK onto our platform on a daily basis – if...

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How do I search for a Live-in...
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- March 31, 2022
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Use the care-type filter in the search bar and select ‘live-in’. There are hundreds of live-in...

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What questions should I ask in a...
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- March 31, 2022
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Every client will have different priorities and will need to ask different...

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Should I meet a carer before approving...
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- March 31, 2022
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Yes. We advise that, coronavirus dependent, all clients meet their carers in the care location to discuss the...

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Tips for Interview
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- March 31, 2022
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We believe it is essential that you feel as comfortable as possible with bringing a carer or personal assistant...

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Can I choose my carer?
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- March 31, 2022
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At Utmost Care, the central ethos of our business is that you,...

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Is there a minimum shift length?
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- March 31, 2022
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Yes, the minimum shift length is one hour. We believe that short 15- or 30-minute visits do...

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Is there a minimum contract length?
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- March 31, 2022
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No, you can hire a Utmost carer for as short or as...

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What is person-centred care
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- March 31, 2022
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According to the NHS Health Education England, person-centred care is ‘about focusing care on the...

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Is my carer/ personal assistant self-employed?
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- March 31, 2022
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Yes, the care workers registered on the Utmost Self platform are self-employed....

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What happens if I have a dispute...
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- March 31, 2022
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Ultimately the relationship between the client and the carer is a working relationship. If...

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