Major homeware chain to close 213 stores starting in DAYS – see the full list

To do so, contact uk_carpetright_creditors@pwc.com, providing your full name and corresponding address,All orders placed online, and any placed at the 218 stores marked for closure will not be met.

The retailer is set to lose 1,500 staff after a rescue deal by Tapi was only able to save 54 stores and 308 jobs
The retailer is set to lose 1,500 staff after a rescue deal by Tapi was only able to save 54 stores and 308 jobs

“The business has been materially loss-making for a number of years, and it has significant debt held by the owner.What’s increasingly common is when a chain goes bust a rival retailer or private equity firm snaps up the intellectual property rights so they can own the brand and sell it online.If you paid via finance, then you must contact the provider directly.Certain card protections will grant you the power to get a refund.

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Carpetright, which is one of the country’s biggest floor-covering retailers, said the decision was made following “financial pressures” after a software attack that disrupted trade in April.If you’ve paid for an order via a credit card, you should contact your provider and ask for a refund under Section 75 of the Consumer Credit Act 1974. Rival Wickes, also reported a 31% fall in profits to £52million on flat revenues of £1.55billion for 2023.These stores are due to re-open on Friday, July 26.

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Falling store sales and rising staff costs have made it even more expensive for shops to stay open. In some cases, retailers are shutting a store and reopening a new shop at the other end of a high street to reflect how a town has changed.

  • Aberdeen
  • Aberdeen Bridge Of Don
  • Aberystwyth
  • Abingdon
  • Altrincham
  • Andover
  • Ashford
  • Ashington
  • Ashton under Lyne
  • Aylesbury
  • Ayr
  • Banbury
  • Barnstaple
  • Barrow in Furness
  • Bath
  • Bedford
  • Belfast Boucher Road
  • Belfast Newtownabbey
  • Berwick
  • Blackburn
  • Blackpool
  • Blyth
  • Bolton
  • Bolton (FV)
  • Bracknell
  • Braintree
  • Brentford
  • Bridgend
  • Brighton
  • Bristol Cribbs
  • Bristol Eagleswood Hub
  • Bromley
  • Burton upon Trent
  • Bury St Edmunds
  • Caerphilly
  • Cambridge
  • Cannock Orbital
  • Canterbury
  • Cardiff Culverhouse Cross
  • Cardiff Newport Road
  • Carlisle
  • Chadwell Heath
  • Chelmsford
  • Chelmsford (FV)
  • Cheltenham
  • Chester
  • Christchurch
  • Colchester
  • Colindale
  • Coventry Alvis
  • Crawley
  • Crawley (FV)
  • Crewe
  • Croydon (FV)
  • Cwmbran
  • Dartford
  • Derby
  • Devizes
  • Dorchester
  • Dundee
  • Dunfermline
  • Dunstable
  • Durham
  • East Dereham
  • East Grinstead
  • East Kilbride
  • Eastbourne
  • Edinburgh Newcraighall
  • Edinburgh Straiton
  • Edmonton
  • Elgin
  • Enfield (FV)
  • Evesham
  • Exeter
  • Falkirk
  • Fareham
  • Farnham
  • Feltham
  • Frome
  • Gateshead
  • Gerrards Cross
  • Gillingham
  • Glasgow GWR
  • Glastonbury
  • Glenrothes
  • Gravesend
  • Guernsey
  • Guildford (FV)
  • Guiseley
  • Hanley
  • Harlow
  • Hartlepool
  • Harwich
  • Hastings
  • Havant
  • Haverfordwest
  • Hazel Grove
  • High Wycombe Bellfield Rd
  • Horsham
  • Hull Clough Road
  • Hull St Andrews Quay
  • Huntingdon
  • Inverness
  • Ipswich Euro
  • Irvine
  • Isle of Wight
  • Jersey
  • Keighley
  • Kendal
  • Kettering
  • Kingston (FV)
  • Kirkcaldy
  • Leeds Birstall (FV)
  • Leicester
  • Letchworth
  • Lincoln
  • Liverpool Aintree
  • Livingston
  • Llandudno
  • Llanidloes Hafren Furnishers
  • London Beckton
  • London Charlton
  • London Ealing Common
  • London Hammersmith
  • London Old Kent Road
  • London Staples Corner
  • London Streatham
  • London Walworth
  • Lowestoft
  • Manchester Trafford Park
  • Manchester (FV)
  • Market Harborough
  • Merthyr Tydfil
  • Milton Keynes
  • Newhaven
  • Newport
  • Newton Abbot
  • Northallerton (withinBarkers)
  • Northampton
  • Northampton (FV)
  • Norwich Sweet Briar
  • Nottingham Arnold
  • Nottingham Castle Meadow
  • Nuneaton
  • Oldbury
  • Orpington
  • Oswestry
  • Oxford
  • Oxford
  • Paisley
  • Perth
  • Poole Wessex Gate
  • Portsmouth
  • Preston
  • Rayleigh
  • Reading Gate
  • Redditch
  • Reigate
  • Rochdale
  • Romford Gallows Corner
  • Romford Rom Valley
  • Rugby
  • Salisbury
  • Sevenoaks
  • Sheffield Atkinsons Dept
  • Sheffield Drakehouse
  • Sheffield Meadowhall
  • Shrewsbury
  • Sittingbourne
  • Slough
  • Solihull
  • South Ruislip
  • Southampton Nursling
  • Southend
  • Staines
  • Stamford
  • Stevenage
  • Stirling
  • Stockton Storeys
  • Sudbury
  • Sutton
  • Swansea Llansamlet
  • Tamworth
  • Taunton
  • Telford (FV)
  • Thetford
  • Tonbridge
  • Torquay
  • Tunbridge Wells
  • Uddingston
  • Wakefield
  • Wallasey
  • Walton on Thames
  • Warrington Alban
  • Warrington Pinners Brow
  • Washington Hub
  • Waterlooville
  • Watford
  • Wednesbury (FV)
  • Wellingborough
  • Welwyn Garden City
  • West Drayton
  • West Thurrock
  • Whitehaven
  • Winchester
  • Wisbech
  • Wokingham
  • Wolverhampton
  • Worcester
  • Worksop
  • Wrexham
  • York Clifton Moor
  • York (FV)

REFUND RIGHTS

Carpetright has been bought in a rescue deal by rival Tapi but will shut the vast majority of stores and cut more than 1,000 jobs.

They may go on to open a handful of stores if there is customer demand, but there are rarely ever as many stores or in the same places.It came after Carpetright’s owner, Meditor, a British hedge fund, ruled out buying back the business or investing any more money.A lack of consumer spending in recent years and a rise in competition are thought to have caused problems for the brand.However, the Harris family became one of Carpetright’s biggest challenges as son Martin Harris launched a rival flooring retailer, Tapi, which increased competition.Carpetright filed a notice to appoint administrators two weeks ago, on July 12.Retail parks are increasingly popular with shoppers, who want to be able to get easy, free parking at a time when local councils have hiked parking charges in towns.Meditor owns Nestware Holdings and also owns The Floor Room.At the time of its collapse, Carpertright traded out of 272 stores.The 1988-founded icon British chain brought in restructuring experts Teneo earlier this year to examine cost-cutting measures.Only orders placed at one of the 54 stores purchased by Tapi will go ahead, but customers will first need to request a refund before placing a new order with the new Carpetright company.Boss Stuart Machin recently said that when it relocated a tired store in Chesterfield to a new big store in a retail park half a mile away, its sales in the area rose by 103 per cent.Tapi has 170 showrooms across the UK and a fleet of over 150 mobile showrooms providing a home shopping service direct to customers.However, the deal will not save the majority of the business, including its head office in Purfleet, Essex.You typically have 120 days from the date of the transaction to submit a claim.In the spring, Kingfisher, which owns both B&Q and Screwfix, revealed annual profits slumped by more than a quarter.
Britain’s retail apocalypse: why your favourite stores KEEP closing down

CARPETRIGHT’S DOWNFALL

Many retailers including Next and Marks & Spencer have been shutting stores on the high street and taking bigger stores in better-performing retail parks instead.The company reported a 25.1% drop in underlying pre-tax profits to £568million for the year to January 31, 2024.Window and door specialist Everest called in administrators in April leaving customers in the dark about their ordersUsually, it’s just a phone call where you tell the card firm what happened and ask it to do a chargeback.

Why are retailers closing shops?

Carpetright put PwC administrators on standby on Friday as it sought a “period of protection” to secure additional investment.

EMPTY shops have become an eyesore on many British high streets and are often symbolic of a town centre’s decline.In some cases, stores have been shut when a retailer goes bust, as in the case of Wilko, Debenhams Topshop, Dorothy Perkins and Paperchase to name a few.It’s understood that Tapi is the only competitor to have offered a deal that involves rescuing both jobs and stores.It’s been a tricky time for home improvement chains, both large and small.Plus the recent turmoil in the housing market has meant that homeowners aren’t as focused on DIY projects as they once were.ADMINISTRATORS at PwC have confirmed that the majority of Carpetright orders will now not be fulfilled.However, 54 Carpetright stores will continue to trade following the agreement of Tapi’s rescue deal.If you did not pay by credit or debit card you still have the right to lodge an “unsecured claim” in the administration estate of Carpetright Limited. Kevin Barrett, chief executive of Carpetright’s owners Nestware Holdings, added: “We have tried everything to turn Carpetright around and I’m truly sorry that we were unable to save more jobs.”PwC has provided a full list of the 213 stores expected to close over the coming days.

The retailer was then put on the market.In many cases, retailers are shutting stores because they are no longer the money-makers they once were because of the rise of online shopping.It was believed the executives at the retailer were reluctant to approach Tapi about a deal over fears it could gain access to sensitive trading information.The firm previously said it was using the administration process to finalise additional investments and secure the company’s long-term future. Last year, the group had previously cautioned profits would slip after a 36% drop in pre-tax profits from £1billion to £611million in the 12 months to January 2023.Stores written with “FV” initials are based inside Furniture Village stores.The company has a manufacturing site in Wombwell, near Barnsley and 42 sales branches and depots across the country.To make a valid claim the goods or service you bought must have cost over £100 and not more than £30,000.On Monday, the flooring retailer Tapi announced that it had agreed to buy 54 Carpetright stores, two warehouses, the brand, and its intellectual property in a pre-pack administration deal.The company will no longer accept gift vouchers.”We then turned ourselves to trying to save a number of stores whilst being mindful of how the competition authorities would look at any deal.”

HARD TIMES FOR HOMEWARE CHAINS

Here, your bank will try to get your money back from Carpetright’s bank.A MAJOR homeware chain will close 213 stores starting in days, despite confirming a pre-pack administration rescue deal.The Sun’s business editor Ashley Armstrong explains why so many retailers are shutting their doors.Windows and doors company Safestyle collapsed into administration in October last year.It comes as shoppers have been cutting back on spending following the pandemic.The retailer, founded by Lord Harris of Peckham in 1988, was taken off the stock market in 2019 by its biggest investor, Meditor.Jeevan Karir, managing director of Tapi Carpets & Floors Limited, said: “Our goal, initially, was to try to save all of Carpetright. However, as we looked into the details of the situation, we quickly established that saving the entire business was unviable.Chargeback is a consumer protection mechanism that allows individuals to request a refund from their bank or card issuer if they encounter issues with a purchase made using a credit or debit card.

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To make a claim, contact your credit card provider.The problem is that when a big shop closes, footfall falls across the local high street, which puts more shops at risk of closing.

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